FAQ
About the products
What is Base Layer?
Base Layer is a dense, waterless balm designed for dry skin. It uses a high concentration of kokum butter to help hold moisture in without the greasy feel of traditional balms or petroleum-based products. It can be used on the face, hands, body, lips, or anywhere skin feels dry or tight.
What is Calm Balm?
Calm Balm is a simpler, more targeted balm designed for skin that is irritated, reactive, or not behaving normally. It uses fewer ingredients and is formulated to be gentle while still effective.
What is the difference between Base Layer and Calm Balm?
Base Layer is your everyday balm: easy to spread, versatile, designed for general dryness anywhere on the body. Calm Balm is more targeted, with fewer ingredients, for skin that is sensitive, reactive, or going through something. When in doubt, start with Base Layer. If your skin is particularly reactive or you're dealing with a specific issue, Calm Balm is the better fit. You can also use both, many people do. And the great news is, you can't get it wrong! Both can be used wherever it feels right for you.
Where can I use it?
Anywhere external. Common uses include face, hands, lips, under eyes, dry patches, rough areas like heels or elbows, and cuticles. Most people start with one use and find more from there.
How much should I use?
Less than you think. These balms are concentrated and spread more than expected once warmed by your skin. Start small, you can always add more if you need it.
How long will one jar last?
It depends on how often and where you use it, but most people use less than they expect because the formula is so concentrated. A little goes a long way.
Why does it look different than I expected, or why does the color vary?
These balms are made with natural ingredients, which can vary in color and texture from batch to batch. This is normal and does not affect how the product works. Kokum butter in particular can range from pale to deeper ivory tones depending on the harvest. What you're getting is the real thing, and variation is part of that.
Where are the products made?
The products are proudly made by hand, in small batches, in Tampa, Florida.
About the ingredients
What is kokum butter?
Kokum butter is a plant-based butter sourced from the fruit of the Garcinia Indica tree, native to India. It is known for its ability to support the skin barrier while maintaining a dry-touch finish. Unlike many other butters, it doesn't feel heavy or greasy, does not transfer easily once applied, and is non-comedogenic. It is the primary ingredient in both Base Layer and Calm Balm.
How is this different from lotions or traditional balms?
Most lotions are mostly water; they feel good going on but evaporate quickly. Traditional balms and petroleum-based products help retain moisture but tend to feel heavy, greasy, and sit on top of the skin rather than supporting it. Products built around kokum butter hold moisture in while remaining breathable and comfortable to wear. No grease, no residue, no film.
Will it feel greasy?
No. It spreads easily, absorbs well, and leaves a dry-touch finish, which is just fancy skin words that mean you'll be able to feel that something is on the skin, but it won't leave residue on your hands or transfer onto clothes (or kids, or dogs, or phones...).
Is it safe for sensitive skin?
Calm Balm was specifically designed for sensitive or reactive skin. Base Layer is also gentle, but if your skin is highly reactive, Calm Balm is the better starting point simply because it has less total ingredients plus contains bisabolol, the active ingredient in chamomile, meant to calm skin. As with any new product, test a small amount first if you have concerns.
Is it non-comedogenic?
Yes. Kokum butter is widely considered one of the most non-comedogenic natural butters available, making it well-suited for use on the face and under eyes.
I don't know what that comedogenic word is, but will it clog my pores or not?
Non-comedogenic is just fancy skin words for the rating of how likely an ingredient or product is to clog your pores. This is important always but particularly so for products you might consider using on your face. We're happy to report that both Calm Balm and Base Layer will not clog pores, as they are both non-comedogenic (look at that, you learned a new thing!).
Do you use fragrance?
There is no added fragrance in Calm Balm or Base Layer. Some people smell something, typically very light nutty or earthy, and any scent comes naturally from the ingredients.
Are the ingredients natural?
Yes. Both products use a small number of plant-based ingredients selected for function. There is no petroleum or water in the formulas. Full ingredient lists, including why each one is included in the product, are available on each product page.
Is it safe if I have a nut allergy?
Kokum butter is derived from the seed of the Garcinia indica tree, not a tree nut. Mango butter is derived from the kernel inside the pit of the mango fruit, which is also a seed, not a tree nut. Official allergen declarations list both as nut-free. However, if you have a severe or anaphylactic nut allergy, we recommend consulting your doctor before use and patch testing carefully. When in doubt, check the full ingredient list on the product page and ask your allergist.
Why no petroleum byproducts?
Petroleum-based ingredients like petrolatum (a main ingredient in Vaseline, Aquaphor and other similar products) work by forming an occlusive barrier on the skin. They can be effective, but they also feel heavy, can trap things under the skin, and are derived from crude oil refining.
It's also worth noting that while the US does require petrolatum to be fully refined, there's no mandatory testing requirement to verify purity. This is in contrast with the EU, where testing is required. So in practice, the US ingredient doesn't have the transparency to confirm purity.
The Leopard Goods formulas use kokum butter instead: plant-based, breathable, and effective without the grease or the residue.
How the balms compare
Is this a Vaseline or Aquaphor alternative?
Yes, for most use cases. Vaseline and Aquaphor work by creating a heavy occlusive layer on the skin. They are effective but greasy, and many people find them uncomfortable to wear. Additionally, some people prefer to avoid products that include crude oil byproducts such as petroleum.
Base Layer and Calm Balm provide similar moisture retention with a dry-touch finish, and are made of entirely plant-based, natural ingredients. This means no residue, no transfer, no petroleum.
Is this a shea butter or body butter alternative?
Yes. Shea and cocoa butter are popular but tend to feel heavier and can leave a greasy film. Kokum butter has a higher melting point, a drier texture, and does not transfer as easily. The result is a balm that protects, but also actually absorbs and stays where you put it.
Is this good for eczema or reactive skin?
Many customers with eczema have reported significant improvement using our balms, particularly Calm Balm. We cannot make medical claims, but the formulation is petroleum-free, fragrance-free, and uses a short list of plant-based ingredients, which tends to work well for skin that reacts to conventional products. If you have eczema or a diagnosed skin condition, we recommend patch testing first and consulting your dermatologist.
Is this good for dry skin conditions like psoriasis?
We cannot make medical claims for diagnosed skin conditions. However, the balms are designed to support the skin barrier and are free of common irritants including fragrance, petroleum, and water. Many people with dry, reactive skin find them effective. Patch test first and always consult your dermatologist.
Is this good for men?
Yes. The balms are gender-neutral by design, formulated with no fragrance, no spa aesthetic, nothing unnecessary. The dry-touch finish means your skin will feel good, a little soft, not at all greasy.
Can I use it on my children?
Many of our customers use the balms on their children. As with any new product, we recommend patch testing first, particularly for young or sensitive skin, and always check with your child's pediatrician if you have any questions or hesitations.
Is this good for athletes?
Yes. It works well for windburn, chafing, and general skin protection during outdoor or high-exertion activities.
Is this good for chapped lips, cuticles, or under eyes?
Yes to all three. The balms are gentle enough for the face and delicate areas. Many people use Base Layer as an everyday lip balm, cuticle treatment, and under-eye moisturizer.
Ordering and shipping
Where do you ship?
Currently we ship within the contiguous United States. If you're outside that area and interested in Leopard Goods, email us at hello@leopardgoods.com and let us know where you are. We're tracking where people are most interested so we know where to expand first.
How long does shipping take?
Orders are typically processed within 1–5 business days. Delivery time depends on your location and the shipping method selected at checkout. Once the carrier receives the item, you'll receive an email with tracking information and more precise delivery expectations.
What is your return policy?
We want you to love your Leopard products. We accept returns on unused, unopened items within 14 days of delivery. To start a return, email hello@leopardgoods.com with your order number and we'll take it from there.
If something arrives damaged, defective, or wrong, let us know within 14 days and we'll make it right with a replacement or refund, depending on the situation. Just send your order number and a photo to hello@leopardgoods.com.
Please note: because our products are natural, there can be normal variation in texture, scent, or color between batches. This is not a defect. Feel free to email us anytime if you have questions about this.
How can I contact you?
Email hello@leopardgoods.com. We read and respond to every single one.